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Understanding Registered and Unregistered NDIS Providers for Your Business

If you’ve been thinking about starting your own NDIS company, or maybe you’re even looking at an NDIS business for sale, one of the first big decisions you’ll face is whether to become a registered or unregistered provider. Both paths have pros and cons, and the right choice really depends on your goals, the type of services you want to deliver, and how you plan to grow your business.

The National Disability Insurance Scheme (NDIS) is one of Australia’s most important social programs. It’s designed to empower people living with disabilities by giving them choice and control over the services they access. For providers, this creates a unique business opportunity but navigating the system can feel overwhelming at first.

So, let’s break down the differences between registered and unregistered NDIS providers in a conversational, practical way.

When you’re a registered NDIS provider, it means your business has been officially approved by the NDIS Quality and Safeguards Commission. To get that tick of approval, you’ll need to complete an audit (either certification or verification, depending on the services you offer) and prove that you meet the NDIS Practice Standards.

This registration status comes with a few key benefits:

  • You can deliver services to all types of participants whether their plans are NDIA-managed, plan-managed, or self-managed.

  • You get access to the myPlace portal, which makes claiming payments faster and smoother.

  • Your business is listed on the official NDIS provider register, which builds trust and visibility.

  • Participants and their families often see registered providers as more reliable, since they’re held to national standards.

In short, being registered gives your NDIS company broader reach and stronger credibility. But it also means you’ll need to keep up with audits, paperwork, and compliance obligations.

What About Unregistered NDIS Providers?

Now, let’s look at the other option: being an unregistered provider. Despite what some people assume, unregistered providers can absolutely still deliver services under the NDIS. The main limitation is that you can only work with plan-managed or self-managed participants not those who are NDIA-managed.

Starting out as an unregistered provider is often easier because the barriers to entry are lower. You don’t have to go through costly audits or deal with as many compliance requirements. Instead, you’ll just need to:

  • Set up a proper business structure (and usually an ABN).

  • Take out insurance.

  • Follow the NDIS Code of Conduct.

  • Define your services and ideal client base.

  • Begin networking, marketing, and promoting your services.

For many people just starting out, especially if they’re testing the waters or even exploring NDIS businesses for sale, this can be a practical way to enter the market.

Pros and Cons: Registered vs. Unregistered

So, how do you decide what’s right for your NDIS company? Let’s weigh it up.

Unregistered Providers – Pros

  • No need to pay for expensive audits.

  • Fewer admin and reporting requirements.

  • More flexibility in how you set prices.

  • A faster, simpler way to start delivering services.

Unregistered Providers – Cons

  • You can’t work with NDIA-managed participants (which is about half the market).

  • You won’t be listed on the official NDIS provider register.

  • Payments rely on the participant or plan manager’s processes, which can mean delays.

Registered Providers – Pros

  • Access to the full market (self-managed, plan-managed, and NDIA-managed participants).

  • Faster claims through the myPlace portal.

  • Increased visibility and credibility by being listed as an official provider.

  • Stronger reputation and trust among participants and their families.

Registered Providers – Cons

  • Audits, reporting, and compliance can be time-consuming and costly.

  • You’ll need to follow strict pricing rules (NDIS price caps).

  • More scrutiny from the Commission.

Types of Services You Can Offer

Another key difference lies in the services you’re allowed to provide.

Unregistered providers can deliver supports like:

  • Core supports (daily personal activities, community access, transport assistance).

     

  • Some therapeutic services (like speech therapy or psychology), but only to plan-managed or self-managed participants.
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But there are certain services only registered providers can offer, such as:

  • Specialist Disability Accommodation (SDA).

  • Supported Independent Living (SIL).

  • Home modifications.

  • High-intensity or clinical supports.

  • Individualised Living Options (ILO).

So, if your long-term vision is to grow your NDIS company into one that provides specialised housing or high-care supports, registration will eventually be necessary.

Compliance Requirements

For registered providers, compliance is an ongoing responsibility. You’ll need to:

  • Undergo external audits every few years.

  • Meet the NDIS Practice Standards.

  • Keep up with worker screening requirements.

  • Report incidents within 24 hours.

  • Follow NDIS price caps for certain services.

Unregistered providers don’t face the same level of oversight, but they still need to operate safely, ethically, and in line with the NDIS Code of Conduct.

Which Path Should You Choose?

If you’re new to the industry or considering buying an NDIS business for sale, the decision between registering or staying unregistered comes down to a few practical questions:

  • Do you want quick entry into the market with lower costs?  Start unregistered.

  • Do you want to scale, access NDIA-managed participants, and build a larger client base? Registration is worth the investment.

  • Are you buying one of the many NDIS businesses for sale that are already registered?  Great leverage that credibility and focus on growth.

Many providers actually start unregistered, build up their reputation and client base, then go through registration later once they’re ready to scale.

The Bigger Picture

Whether you decide to go down the registered or unregistered route, running an NDIS company is about more than just ticking compliance boxes. It’s about delivering high-quality, person-centred support that participants and their families can rely on.

If you’re weighing up your options or even browsing through NDIS businesses for sale take time to think about your long-term vision. Registration can open more doors, but staying unregistered gives you the flexibility to start lean and grow at your own pace.

Either way, the NDIS sector offers huge opportunities for providers who are committed, reliable, and willing to adapt. And with the right systems in place, your business can not only thrive but also make a lasting difference in people’s lives.

Frequently Asked Questions

Should I register my NDIS company or stay unregistered?

The choice depends on your goals. Registered providers can serve all participants, including NDIA-managed, and gain credibility through the official register. Unregistered providers have fewer compliance costs and can enter the market faster, but they’re limited to plan-managed and self-managed participants.

Can I buy an NDIS business for sale that is already registered?

Yes, many NDIS businesses for sale are already registered. This can be a major advantage since you inherit existing compliance, audits, and credibility, allowing you to focus on growing the NDIS company rather than starting from scratch.

What services can unregistered NDIS businesses for sale typically provide?

Unregistered providers can offer core supports like daily living assistance, transport, and some therapies to plan-managed or self-managed participants. However, services such as Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), and high-intensity supports require registration.

What are the biggest advantages of buying a registered NDIS business for sale?

A registered NDIS business for sale gives you immediate access to the full market, faster claim processes, and stronger credibility. This can save time, reduce setup costs, and make it easier to attract participants who prefer working with registered providers.

Is it better to start my own NDIS company or buy one that’s for sale?

Starting your own NDIS company offers flexibility and lower initial costs if you remain unregistered. But buying an established NDIS business for sale can fast-track your entry into the market with existing clients, systems, and compliance already in place.

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